Refund Policy for SilverDailyLife

30-Day Money-Back Guarantee

At SilverDailyLife, we stand behind the quality of our digital products. We want you to be completely satisfied with your purchase. That's why we offer a 30-day money-back guarantee on all our products.

Eligibility for Refunds

You are eligible for a full refund if:

You request a refund within 30 days of your original purchase date
You have a valid reason for the refund request (product not as described, technical issues preventing access, quality concerns, etc.)
You purchased the product directly from silverdailylife.shop
You provide your order number and purchase email address

Non-Refundable Situations

Refunds will NOT be issued in the following cases:

The request is made after 30 days from the purchase date
You have violated our Terms of Service (sharing, reselling, or redistributing our products)
You simply changed your mind without a valid reason after downloading all materials
The product was purchased from an unauthorized third party
You are unable to provide proof of purchase

How to Request a Refund

To request a refund, please follow these steps:

Send an email to: [email protected]
Include "Refund Request" in the subject line
Provide your order number (found in your purchase confirmation email)
Include the email address used for the purchase
Briefly explain the reason for your refund request
If applicable, describe any technical issues you experienced

Refund Processing Time

Once we receive your refund request:

We will review your request within 1-2 business days
If approved, we will process the refund within 3-5 business days
The refund will be issued to your original payment method (PayPal account)
Depending on your payment provider, it may take an additional 5-10 business days for the refund to appear in your account
You will receive an email confirmation once the refund has been processed

Partial Refunds

In some cases, we may offer a partial refund:

If only certain products in a bundle are unsatisfactory
If you've received partial value from the products but still have concerns
In special circumstances evaluated on a case-by-case basis

Partial refund amounts will be determined based on the specific situation and communicated to you before processing.

Product Access After Refund

Once a refund is issued:

Your access to the digital products will be revoked
Download links will be deactivated
You are expected to delete all downloaded materials from your devices
Continued use of the products after receiving a refund is a violation of our Terms of Service

Technical Issues

If you're experiencing technical difficulties accessing or downloading your products:

Please contact our support team BEFORE requesting a refund
We will work with you to resolve any technical issues
Most technical problems can be quickly resolved
We may extend your download link expiration date if needed

Email us at: [email protected]

Quality Guarantee

We are committed to providing high-quality digital products. If you find any of the following issues, please contact us immediately:

Corrupted or incomplete files
Content significantly different from what was advertised
Missing materials that were promised in the product description
Technical errors that prevent proper use of the product

We will either fix the issue or provide a full refund.

Contact Information

For all refund-related inquiries, please contact us at:

Email: [email protected]
Subject Line: Refund Request - [Your Order Number]
Response Time: Within 1-2 business days

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website and services after any changes constitutes acceptance of the new policy.

Last Updated: January 2025